About the YMCA of Metropolitan Washington: The YMCA of Metropolitan Washington is one of the largest charity organizations in the country. The Y has a long history of leading the way in youth development, healthy living and social responsibility.
The YMCA of Metropolitan Washington – is in search of personable, engaging and experienced Membership Associates
What you need to know about this position: This position builds the YMCA’s capacity to serve the local community by welcoming individuals, families and corporations to the benefits of membership at their YMCA branch.
The basic function and scope of responsibility for the Membership Associate includes:
- Plays a leadership role in the daily operation of the Member Service Department in accordance with the Association standards and membership policies;
- Generates incremental membership sales via external sources (corporations, community-events, etc.) and optimizes internal relationships (member engagement, member referrals, etc.) in route to achieving the branch’s monthly new member acquisition and member retention goals
- Providing outstanding customer service to all members, guests, staff and the community at-large
What we need from you: In addition to a great, friendly and welcoming personality. The ideal candidate will have a Bachelor’s degree or equivalent experience; A minimum of three years experience in membership sales and service; A track record of demonstrating initiative, enthusiasm & common sense/good judgement; Skills required include communication, relationship-building, customer service, leadership, multi-tasking and problem-solving skills. Ability to work weekends and evenings for branch and corporate functions; Ability to work extended hours to meet deadlines
Our benefits for you: We offer an exciting, fun, inclusive, growth oriented work environment that includes, 10% employer paid retirement, childcare discount, complimentary Y membership, and continuous professional development opportunities.
Compensation: $30,000.00 - $35,000.00 a year plus a performance incentive plan with an opportunity to earn up to an additional $12k annually
How to apply: Visit career page at ww.ymcadc.org, to apply online for the position of interest. Or you may submit your resume to firstname.lastname@example.org type “MA” in email subject line.
The YMCA of Metropolitan Washington is an equal opportunity employer committed to diversity and inclusion in the workplace.