Sr. Human Resources Generalist
Rockville, MD

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WTS International
Rockville, MD
United States

Job Description

WTS International, the world's leading spa, fitness and leisure firm, is seeking a Senior Human Resources Generalist for our corporate headquarters in Rockville, MD. The Sr. HR Generalist will support facility management teams with their Human Resource needs and employee relations. The HR Generalist is responsible for providing exceptional service through strategic partnership with WTS International leaders on business decisions related to WTS International Human Resources strategy. Effectively support program efforts, partners in organization assessments and planning, supports training initiatives, handles employee relations matters, and assists in the talent and performance management process.

Key areas of focus for this role include the following:

Assisting with regional oversight of our wellness and spa divisions
Strategy, implementation, and follow up on corporate HR Policy
Conducting follow up investigations regarding workplace issues
Responding to regulators in regards to wage hour workplace issues

For immediate consideration and full details, please apply today!


  • Ensures the "WTS International Experience" for employees by maintaining the standards set in WTS' Basics to Excellence (BTE), WTS International Mission Statement/Values; Standards and Expectations, and WTS International Brand Standards.
  • Adheres to and promotes WTS International policies. Maintains the highest level of integrity and confidentiality.
  • Assists the facility directors and management in promoting a positive work environment. Supports management in their interaction with employees.
  • Serves as a liaison with WTS International HR and legal departments for employee relations issues or concerns.
  • Keeps Director of HR appropriately informed of any HR activities or significant issues. Provides solutions to current issues or concerns.
  • Manage and resolve complex employee relations issues, change management efforts and increasing operational excellence
  • Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
  • Performs follow-up with WTS International HR and Legal departments timely and as needed on pending HR items.
  • Works with the Corporate Counsel to provide analysis of safety issues and trends and development of programming to address corporate safety concerns.
  • Ensures compliance with risk management policies and helps to reduce liability exposure through staff education and awareness.
  • Assists with WTS benefits administration duties as needed and during open enrollment.
  • Audit all benefit deductions and reconcile benefit invoices.
  • Handle benefits inquiries and complaints to ensure quick equitable courteous resolution.
  • Other duties as assigned.


5 (Five) or more years of progressive HR experience. Experience working through Employee Relations issues.
Experience in influencing desired organization-wide cultural change.

Experience working on compliance and with employment labor law requirements

Education Requirements:
Bachelor's Degree in related field. PHR or SPHR preferred

• Proficient in appropriate computer skills and office equipment.
• This position required the ability to stand, stoop, kneel, crouch, bend, and talk
• The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• The employee may be required to push, pull, lift, and/or carry up to 25 pounds.
• Normal work hours: Varied to include nights, weekends, and holidays.

Facility/Job Highlights

WTS International, LLC is an equal employment opportunity employer that is committed to having a diverse work force.
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