Spa Attendant
Miami, FL

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WTS International
Miami, FL
United States

Job Description

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Spa Attendant for MySpa Miami, in Miami, FL. The Spa Attendant is responsible for maintaining the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk, if applicable.

Our ideal candidate would be available for early morning hours from 6:30am, evenings, and weekends!


• Ensures the "Arch Amenities Group Experience" for guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards.
• Adheres to policies of Arch Amenities Group.
• Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and taking out the trash.
• Restocks all linens in locker rooms and appropriate guest areas.
• Removes dirty laundry and collects dirty linens in guest areas and takes them to housekeeping area or laundry pick-up.
• Cleans and sanitizes all wet areas, bathrooms, and grooming areas throughout the day.
• Distributes and places linens in treatment rooms (as applicable), workout areas, closets, and dispensary (as applicable).
• Escorts members/guests to changing areas in a courteous and timely manner.
• Explains the set-up and workings of the locker rooms, bathroom, and shower to members/guests.
• Performs laundry duties, if applicable, including washing, drying, and folding linen.
• Ensures all areas are clean and replenishes supplies as needed.
• Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests.
• Greets each and every guest with a smile and direct eye contact.
• Informs facility management of any member, guest, or facility issues.
• Reports any incidents or accidents to a member of the management team.
• Other duties as assigned


• High School Diploma or GED
• Previous customer service experience, preferably in the hospitality industry.

• Ability to have conversations with members/guest so that information that is conveyed is understood.
• Efficient, well organized, and able to handle a variety of duties simultaneously
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Strong team player.
• Must be able to keep calm and composed while under pressure.
• Must have an eye for detail.
• Availability When Facility Is Open: This could include nights, weekends, and holidays.
• Ability to stand for long periods.
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently and 10 pounds of force constantly to move light objects.
• This position requires the following abilities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
• The employee will be required to operate the following tools: mops, brooms, vacuum cleaners, dusters, scrub brushes, cleaning supplies, detergents, disinfectants, towels, guest supplies such as soap, shampoo, and conditioner, and linen carts.
• The employee may be required to be exposed to noise, wet and humid conditions, fumes, odors, dust, chemical, mechanical, and electrical hazards.

Facility/Job Highlights

Arch Amenities Group is an equal opportunity employer dedicated to maintaining a diverse and inclusive workforce.
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