Retail Shop Associates- Culver City
Culver City, CA

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Equinox
Culver City, CA
United States

Category
Job Description
Retail Shop Associates- Culver City

Overview

OUR STORY:

We are a company with integrated luxury and lifestyle offerings centered on Movement, Nutrition and Regeneration. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Within our portfolio of brands, we have more than 200 locations within every major city across the United States in addition to London, Toronto, & Vancouver.

OUR CODE:

We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

Equinox will be hosting a job fair for our newest club opening soon in Culver City. Legendary past meets legendary future at our newest LA club, housed in the revitalized former home of Sony Pictures and located in the buzzing creative hub of Culver City!

ESSENTIAL FUNCTIONS
  • Immediately greet all customers as they enter the Shop
  • Provide courteous, attentive service throughout the Shop including at fitting room, on sales floor and at checkout
  • Handle all returns/exchanges courteously and professionally
  • Achieve monthly sales goals (individual and contribution to store monthly goal)
  • Ask questions of each customer to help in determining their needs
  • Suggest items to meet the customer's needs
  • Communicate information to the customer about the quality, style, fabric and fit of the merchandise
  • Suggest additional items the customer may be interested in
  • Thank every customer for visiting the shop regardless of why they came in (to purchase, make a return or just browsing)
  • Successfully complete register and Associate training.
  • Keep the Shop neat, clean and organized at all times.
  • Adhere to company dress code.
  • Use proper phone etiquette and greeting at all times
  • Follow up on all customer requests and return customer phone calls in a timely manner.
  • Properly fold and size all merchandise.
  • Keep window displays current with newest merchandise.
  • Keep stock space clean and organized.
  • Participate in all shop contests.
  • Refer non-member customers to a Membership Advisor.
  • Communicate effectively with Shop Manager on all customer service issues.
  • Work effectively with all staff members.
  • Other duties as assigned

Qualifications
  • Minimum of 1 year in customer service or related experience
  • High school diploma/GED required or equivalent work experience
  • Enthusiastic, energetic and personable.
  • Experience in a customer service business. Preferably retail.
  • Excellent verbal and written communication skills.
  • Ability to utilize new techniques and ideas.
  • Hardworking and diligent.
  • Possess honesty and personal integrity.
  • Excellent time management, organizational, problem solving and follow-up skills.
  • Computer literate.


ESSENTIAL PHYSICAL REQUIREMENTS
  • Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, running, walking, jumping, squatting, bending, and reaching. As well as pushing, pulling and lifting up to 50 lbs at a time


Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
  • We offer competitive salary, benefits and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café' services and Shop items


NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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