Personal Training Gym Director/General Manager
Cincinnati, OH
Alloy Personal Training Montgomery
10032 Montgomery Rd
Cincinnati, OH 45242
United States
Industry
Exercise / Fitness
Application Closing Date
10/24/2024
Pay
From $55,000 To $85,000
Per Year
Job Description
Job description
Job Summary:
We are seeking a dynamic and experienced General Manager to oversee the operations of our Personal Training center. The ideal candidate will have a strong background in leadership, fitness sales, and personal training.
Responsibilities:
· Uphold the mission and core values of Alloy.
· Lead all staff meetings.
· Perform Starting Point Sessions and follow the sales system outlined for the appointment (includes follow-up).
· Record and maintain client info in the Alloy app.
· Follow the sales process for all trial clients.
· Review all weekly template workouts with training staff.
· Track leads, booking, show rate, close and attrition metrics using Mindbody.
· Report and communicate with all clients monthly that have not used the club eight or more times in the last 30 days.
· Conduct accountability sessions as needed and correspond with the proper follow-up.
· Oversee all general operations of the studio including opening/closing procedures, maintenance, and cleaning.
· Oversee internal and external marketing activities, including maintaining Social Media presence and monitoring local digital marketing campaigns.
· Recruit and Train new employees.
· Schedule staff.
· Perform quarterly employee evaluations.
- Ensure high-quality service standards are met and maintained consistently.
- Oversee inventory management, ordering supplies, and controlling costs to maximize profitability.
- Implement strategies to drive sales and meet revenue targets.
- Perform 4-10 hours of personal training sessions per week
- Handle customer inquiries and concerns promptly and professionally.
Requirements:
- Proven experience in a General Manager role within the fitness industry
- CPR/AED/First Aid Certification
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent communication skills for effective interaction with customers, staff, and stakeholders.
- Demonstrated expertise in team management, financial acumen, and operational efficiency.
- Other Duties as assigned
Job Type: Full-time
Pay: Up to $85,000.00 per year
License/Certification:
Driver's License (Preferred)Ability to Commute:
Montgomery, OH 45242 (Required)Work Location: In person
Job Requirements
Director of Training (Not Including training) Marketing External
• Events (Can Delegate)
• B2B – Cross Promotion (Can Delegate)
• BNI / Chamber
• Paid Social
• Set up Booth / Handing out Materials (Can Delegate)
• Referral Opportunities – Socials, Open House, VIP Party, In House (Bring a friend, refer and receive)
Sales
• Phone Sales / Lead Follow Up / Booking SPS
• Manage Alloy Ops
• SPS
• Adding Information into Trainerize
Retention
• Accountability Sessions – 5 a week
• InBody Week – Monthly
• Run Visits Remaining Report - Weekly
• Helping client outside of studio with Trainerize (Can Delegate)
• Quarterly Challenges
• Surprisingly Personable – Monthly (Can Delegate)
• Frequent Sweaters – Run Monthly (Can Delegate)
• Milestones – Run Weekly (Can Delegate)
• Success Stories – Monthly (Can Delegate)
• Social Media Posting – Daily (Can Delegate)
Team
• Hiring
• Training Staff
• Add to MBO, OPS & Trainerize – Contact Support@teamalloy.com to get access to guides.
• Weekly Leadership Meeting & Weekly Team Meeting
• Quarterly Check-ins with staff
• Coach Schedule management
• Secret Shopper – Quarterly
Admin
• Billing – Client and Retail Items
• Scheduling Clients
• Reporting
• Gym Cleanliness Daily (Can Delegate)