A minimum of five years of relevant membership experience is required (prospect development & management, enrolling, engaging and supporting service delivery to members). The ideal candidate will have a history of achieving monthly membership goals through implementing effective internal and external marketing plans and demonstrating initiative, enthusiasm, sound business acumen & a collaborative spirit in working with team members. The Membership Director will have the privilege of developing the skills of membership department team members, positioning each one for their next advancement opportunity within the YMCA movement. As such, a minimum of three years of staff supervision, leadership and customer service experience is required. Skills required include excellent written and verbal communication, relationship-building, financial/budget management, customer service, multi-tasking and problem-solving skills. A Bachelor’s degree in a related field of study is required.
We offer an exciting, fun, inclusive, growth-oriented work environment with competitive compensation and an extensive benefits package that includes strong health benefits package, long-term and short-term disability, 10% employer paid retirement, childcare discount, complimentary Y membership, and continuous professional development opportunities. (Additional Salary Information: salary, plus an opportunity to earn an additional monthly performance incentive of up to $1500 per month).