Membership/Sales Director
Washington, DC

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YMCA of Metropolitan Washington
1112 16th Street, NW Ste. 700
Washington, DC 20036
United States

Industry
Charitable / Not for Profit
Manages Others
Yes
Experience Required
Yes
Degree Required
Yes
Employment Type
Employee
Work Schedule
Full Time
Travel
No Travel
Job Description
The YMCA of Metropolitan Washington is looking for an experienced sales, relationship building  professional to lead the membership department at the YMCA Arlington County branch located in the Clarendon area. This dynamic individual will support the continued growth of this vibrant Y that will soon be undergoing a transformational renovation. This is an optimal time to welcome new members to join the Y to be a part of something great.
 
The YMCA of Metropolitan Washington has been leading the way in youth development, healthy living and social responsibility for over 160 years through programs and services that meet the needs of individuals, families and communities across the metropolitan area. The Membership Directors at the YMCA play a key role in support of this work by leading the membership team in:
  • Providing outstanding customer service to all members, guests, staff & the community;
  • Identifying and building relationships with prospective members in the local community;
  • Welcoming individuals, families and groups to become new YMCA members;
  • Informing individuals about the benefits of joining the Y's wellness program to support their overall health, mind, body and spirit;
  • Engaging new members in their opportunity to support the YMCA’s impactful programs and services, as a donor or volunteer, to strengthen the local community;
  • Supporting the daily operation of the Member Service team and key branch initiatives.
Job Requirements
A minimum of five years of relevant membership sales and service experience is required. The ideal candidate will have a history of achieving monthly membership goals through implementing effective internal and external marketing plans. The Membership Director will have the privilege of developing the skills of membership department team members, positioning each one for their next advancement opportunity within the YMCA movement. As such, leadership experience, with sound decision-making ability and an enthusiastic approach to work are required. Skills required include communication, relationship-building, customer service, multi-tasking and problem-solving skills. A Bachelor’s degree is required.
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