Membership Sales Representative
Oakland, CA

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Active Wellness
Oakland, CA
United States

Job Description
Position Summary:
The Membership Sales Representative is responsible for developing leads for prospective members, providing information to prospective members, and enrolling new members. This person also assists management in meeting membership and financial objectives. This person is responsive to both current and prospective members maintaining Active's highest standards of customer service

Essential Functions:
  • Actively develop leads for prospective members
  • Respond to telephone and e-mail membership inquiries, booking and maintaining appointments for prospective members to tour the club
  • Provide prospective members with an enthusiastic and informative tour
  • Empower and educate prospective members on the benefits of health and wellness
  • Present approved membership options and prices to prospective members
  • Complete all membership paperwork for new members, including application and orientation requirements
  • Track and report daily membership sales

Other Functions:
  • Distribute passes, fliers, and other materials to create traffic flow of prospective members
  • Develop relationships and encourage member referrals
  • Attend management meetings, trainings, and retreats
  • Generate leads to the Corporate Sales Department to help open accounts, working with the Corporate Sales Director and Regional Accounts Manager to develop new corporate accounts
  • Provide ongoing maintenance for assigned existing corporate accounts including regular contact with Corporate Ambassadors, distribution of fliers and passes
  • Maintain and submit a commission log each pay period, including all necessary back-up paperwork such as copies of membership applications
  • Make follow-up calls to all prospective members who failed to show for their appointments, and all guests who have not yet enrolled
  • Work together with all departments as a TEAM
  • Meet Active Wellness standards for professionalism in conduct and appearance at all times
  • Smile! Greet members enthusiastically creating welcoming club environment

Position Requirements

Minimum Job Requirements:
AA degree or equivalent education and experience
2 years of sales experience
Specific Skills:
Communication skills, basic computer skills, phone etiquette, customer service
orientated, committed to fitness industry/environment
Specialized knowledge, licenses , etc.:
Supervisory responsibility, if any:
Working Conditions:
Fitness club environment.
Physical Requirements:

Req Number
Salary Range
$14 - $16 hourly (DOE) + monthly commission avg. $2000 (additional Compensation Opportunities includes: Ancillary Sales Commission )

This position is currently accepting applications.
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