Membership Sales Associate
Rockville, MD

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WTS International
Rockville, MD
United States

Job Description

Bender JCC of Greater Washington, Rockville, is searching for a Membership Sales Associate to join the team! The Membership Sales Associate's core responsibilities include prospecting and lead generation, meeting sales quotas, and community outreach. Working in a collaborative team-oriented environment, the Membership Sales Associate will work toward meeting monthly goals in each of these areas.


  • Sell JCC Fitness and Wellness Memberships, Community Memberships, and ancillary services.
  • Sell personal training, and other Fitness and Wellness programs at the point-of-sale.
  • Directly participates in the new member on-boarding process by sending out appropriate communications. Generate prospects, and implement excellence in follow-up.
  • Actively seeks referrals from current members
  • Handle all phone, website, and walk-in inquiries
  • Maintain accurate daily and monthly sales statistics
  • Promote goodwill with members, prospects, and guests
  • Personally, and in conjunction with assigned staff, calls new and current members regularly to ensure usage and satisfaction. Troubleshoots any problems, with sensitivity to other departments.
  • Work with the Manager of Membership and Community Engagement to develop a plan for outside sales. Spend time out of the building to generate awareness of the JCC to the community.
  • Works closely with other department managers to implement member initiatives and programs to promote Fitness membership.
  • Attend street fairs and other community events to promote the JCC.


  • Bachelor's degree plus minimum of 3 years prior fitness industry or sales experience preferred.
  • Excellent customer service skills.
  • Goal-oriented with great attention to details and follow-up.
  • Strong team player, extremely personable, professional, and hard-working with exceptional organizational skills.
  • Solid ability to use computer software, including Microsoft Office (Word, Excel, PowerPoint), email, internet.

Facility/Job Highlights

WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force.
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