Membership Coordinator
Denver, CO

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WTS International
Denver, CO
United States

Category
Job Description
Overview

Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Membership Coordinator for The JCC Denver - a premier Fitness & aquatic center in southeast Denver, CO. This position assists with greeting members and guests, assisting with program registration, and desk staff scheduling and onboarding.

Our ideal candidate would be available to work weekends and evenings. Apply today to join our amazing team! The JCC Denver, a non-profit organization whose mission is to serve, strengthen, and inspire the community in Denver, CO.

Responsibilities

• Deliver exceptional customer experiences

• Assist with enrolling members and customers in programs and activities

• Initial and ongoing coaching of desk staff with product knowledge, software systems, customer service, and facility operations

• Supervises effective daily operations including opening and closing procedures, facility inspections, and general facility maintenance.

• Assists in conducting member orientations including an introduction to the facility, services, programs, policies, and procedures.

• Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable.

• Ensure the desk and surrounding area are safe, clean, and orderly.

• Other duties as assigned

Qualifications

• College degree or comparable work experience

• Effective teamwork skills and a strong work ethic

• Previous customer service experience, preferably in the hospitality industry.

• Previous experience programming events and classes is preferred.

• Excellent verbal and written skills

• Creativity, especially in the area of marketing and promotion.

• Efficient, well organized, and able to handle a variety of duties simultaneously

• Energetic, enthusiastic and motivational.

• Professional manner, discretion, and appearance.

• Must be able to keep calm and composed while under pressure.

• Work hours: varied to include nights, weekends, and holidays

• C.P.R. certification

• Possess effective verbal communication and expression.

• Adaptable and flexible under stressful and/or unusual situations.

• Energetic, enthusiastic and motivational

• Professional manner, discretion, and appearance

• Able to show initiative and make decisions

• Positive and enthusiastic attitude towards job and facility.

• Must be able to troubleshoot and anticipate problems.

Facility/Job Highlights

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
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