Membership Consultant
Skaneateles, NY

Arch Amenities Group
Skaneateles, NY 13152
United States

Job Description
Skaneateles Community Center and Arch Amenities Group, the world's leading fitness, spa, and leisure firm, is currently hiring a Part Time Membership Consultant based in Skaneateles, NY. The Membership Consultant will be responsible for, giving tours of the facility, assisting with program promotion and execution, and ensuring the highest levels of guest satisfaction are attained, as well as prospecting for new membership leads and corporate partners. The Membership Consultant is responsible for establishing and maintaining a quality membership base for the facility.

The Skaneateles Community Center is a place for our area to connect, build relationships, and enhance their overall health and wellbeing. With over 100,000 square feet of space, we offer high-quality amenities and programming for all ages that includes fitness, wellness, aquatics, ice sports, childcare and summer camps. Apply today and join our team!


• Provide facility tours to prospective members/sales presentations.
• Handle telephone solicitation, prospecting, and other follow-up.

• Generate membership prospects.
• Complete paperwork for new members.
• Handle membership additions/deletions.
• Execute member retention program.
• Assist with the development of promotional materials to generate prospects, member introductory packet.

• Schedule facility usage for rentals and secure adequate staff.
• Keep reception desk fully appraised of any issues
• Attend all scheduled training and meetings as required.
• Attends meetings with supervisor

• Ensure the desk and surrounding area is safe, clean and orderly.

• Is timely and punctual when reporting to work.
• Tactfully able to communicate and enforce rules with participants.
• Other duties as assigned.


• High School diploma or GED
• Sales experience in a service oriented industry
• Effective leadership, promotional and management skills with a strong work ethic
• Possess the ability to prospect new members
• Possess effective verbal/written communication and expression.
• Good listening skills with the ability to show empathy.
• Adaptable and flexible under stressful and/or unusual situations.
• Must exhibit organizational and time management skills
• Ability to work independently.
• Excellent customer service skills
• Energetic, enthusiastic and motivational
• Professional manner, discretion, and appearance
• Able to show initiative and make decisions
• Positive and enthusiastic attitude towards job and facility.
• Must be able to trouble shoot and anticipate problems.
• Consistently exhibit team spirit promoting a productive environment.
• Ability to meet deadlines
• Ability to stand for long periods
• This position requires the ability to stand, stoop, kneel, crouch, bend, walk, and talk
• Ability to lift 25 lbs.
• Normal work hours: nights, weekends, and holidays

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
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