Massage Therapist
Doral, FL

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WTS International
Doral, FL
United States

Job Description
Overview

WTS International, the world's leading spa, fitness and leisure firm, is seeking a Massage Therapist in Doral, FL. The Massage Therapist is responsible for providing massages and other body treatments to guests of our facility.

Responsibilities

  • Ensures the "WTS International Experience" for guests by maintaining the standards set in WTS International Basics to Excellence (BTE), WTS International Mission Statement/Values; Standards and Expectations, and WTS International Brand Standards.
  • Adheres to policies of WTS International.
  • Performs massage and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations.
  • Performs all treatments on services menu based upon current licensure.
  • Assesses contraindications of guest that may prevent service from taking place.
  • Meets the needs of the guest at all times throughout the service.
  • Understands and uses universal precautions when providing services.
  • Cleans and disinfects all equipment on a daily basis.
  • Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests.
  • Answers guests' questions in a knowledgeable and professional manner.
  • Recommends products for home use.
  • Suggests to guests other beneficial treatments offered in the spa.
  • Begins and ends all treatments on time.
  • Works assigned schedule and arrives and departs from their shift on time.
  • Ensures that work areas are clean and set according to procedures.
  • Informs Spa Director or other management personnel about product needs.
  • Creates and maintains client cards and treatment notes, when appropriate.
  • Completes all assigned side work.
  • Attends all scheduled meetings.
  • Attends scheduled professional trainings.
  • Reports any incidents or accidents to a member of the management team.
  • Other duties as assigned.


Qualifications

  • High School Diploma or GED.
  • Valid state license in massage therapy or other credentials required by the state.
  • Previous massage and body work experience.
  • Customer service experience, preferably in a spa.
  • Must be able to build rapport with guest.
  • Ability to explain various treatments/services to guests.
  • Excellent customer service skills and work ethic.
  • Efficient, well organized, and able to handle a variety of duties simultaneously.
  • Energetic, enthusiastic, and motivational.
  • Professional manner, discretion, and appearance.
  • Good verbal and written skills.
  • Strong team player.
  • A comfort level with product recommendation.
  • Availability When Facility Is Open: This could include nights, weekends, and holidays.
  • Ability to stand for long periods.
  • Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly to move objects.
  • The employee may occasionally lift and/or move up to 25 pounds.
  • This position requires the following abilities: balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile sense, repetitive motions, seeing, hearing, talking, and visual acuity.
  • The employee will be required to operate the following tools: massage oils and lotions, hot stones, hot cabbie, hand towels, eye masks, body treatment products, hot packs, mud, salts, paraffin heaters, and disinfectants.
  • Work conditions include exposure to odors, fumes, and vibrations. For those working in a facility with a hammam, this would include working with water and steam in hot temperatures.


Facility/Job Highlights

WTS International, LLC is an equal employment opportunity employer that is committed to having a diverse work force.
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