MANAGER ON DUTY
Walnut Creek, CA

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Walnut Creek, CA
United States

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Job Description
We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you! Our Walnut Creek location is looking for a Manager on Duty. You can see more about this location by visiting: https://www.crunch.com/locations/walnut-creek

Manager on Duty Responsibilities:
-Assist front desk, retail desks/areas as needed.
-Greet all members & guests with a smile including good-byes.
-Facilitate any messages on club software at member check-in.
-Communicate special events to members and guests.
-Answer phones in courteous, helpful, professional manner.
-Facilitate all member requests and follow up.
-Maintain a positive and welcoming atmosphere for members.
-Assist in collection & tracking of member payments.
-Facility Management via club walks and checklists (Opening/Closing, Stage Management, Cleaning Checklist, Equipment Out of Order Log etc.).
-Responsible for inventory counts, cycle counts and packing slip reconciliation.
-Proper administration and timely submission of all reports, documents and information.
-Execute all safety procedures and policies.
-Know club facility, services and schedules.
-Know, understand and follow all policies, procedures and standards.
-Maintain professional manner at all times.
-May be required to work extra shifts as warranted by Operations or General Manager.
-Assist in all projects as delegated by club management.
-Above description may be subject to change or alteration at any time.

Manager on Duty Qualifications:
-1 year club experience preferred
-Proficient reading and writing skills
-Good written and verbal communication
-Strong organizational skills
-Strong leadership skills
-Strong administrative skills
-Strong customer service skills
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