Human Resources Generalist (Business Partner)
Chicago, IL
Arch Amenities Group
Chicago, IL 60606
United States
Job Description
HUMAN RESOURCES GENERALIST
ARCH AMENITIES GROUP
CORPORATE REMOTE (CHICAGO)
Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking an HR Generalist (Business Partner) to join the team. This role will provide centralized and efficient full cycle HR expertise, primarily in the areas of selection, onboarding, training and people development as well as partnering with the HR and Operational Readiness teams to optimize HCMS performance and talent resources.
Responsibilities:
The Human Resources Generalist is responsible for
SPECIFIC JOB DUTIES:
- Gain an understanding of our business verticals and centralized tools in order to partner with field managers on employee cycle KPIs (selection, onboarding, training, and people development)
- Guide field managers and employees as needed on specific human resources policies and procedures such as benefits and employment statute inquiries.
- Partner with field teams to ensure adherence to a standardized onboarding process to get employees to targeted proficiency levels with speed. Measure effectiveness via survey.
- Partner with field teams to ensure all roles have correct SOPs and ensure those SOPs are aligned with job descriptions and business needs. Provide leadership with metrics to demonstrate employee progress in completing training on SOPs
- Conduct monthly bench planning sessions to assess and improve current level of talent and ensure a pipeline of talent into key roles. Partner with business leaders to review metrics around vacancy rates, financial performance and customer satisfaction and make determinations around development and talent needs to ensure a steady supply of required talent to sustain the business.
- Support adoption and implementation of all key HR initiatives such as equity, reward and recognition and system upgrades.
- Provide support and education on compliance and employee relations issues as needed
- Gain fluency in HR technical systems (ADP WFN and Recruiting Management) in order to answer track metrics that illustrate effectiveness, consult and troubleshoot with field teams, and utilize system capability to complete projects
Education Requirements:
Bachelor's degree (B.A.) in Human Resources or related field
3-5 years of experience in wellness or hospitality field operations, Human Resources: or equivalent combination of education and experience.
Related Work Experience: • Proficient in Microsoft (Word, Excel, PPT)
Demonstrated proficiency in a market leading HCM system, preferably ADP
Knowledge of and ability to apply human resource management principles, including hiring, training, and orienting, coaching, and evaluating employees.
Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems
Functional Skills: • Ability to communicate information between employees and management. • Ability to employ considerable tact and diplomacy in communicating with others. • Ability to work with others in a team-based environment. • Ability to provide consistent, quality employee support • Strong attention to detail and ability to organize are keys to success in this role