Housekeeping Supervisor
Milwaukee, WI

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WTS International
Milwaukee, WI
United States

Job Description

Arch Amenities Group, one of the world's leading spa and fitness management firms, is seeking a Events Housekeeping Supervisor in Milwaukee, WI. This position is based in The Milwaukee Athletic Club, Milwaukee's only private, social and athletic club with 3 floors of fitness and health amenities overlooking the Milwaukee skyline. The Housekeeper Supervisor will oversee the Housekeeping staff for all events and fill in for Full-Time Housekeeping Supervisor when needed.

The Housekeeper Supervisor will also perform various functions to keep the Club, hotel rooms and its environment safe, clean, attractive, and comfortable to members and guests. Interacts positively and professionally with all staff, members, guests and prospects while monitoring club cleanliness and safety at all times.


  • Answer immediately to request from members, guests, and other departments
  • Cleaning all locker rooms
  • Cleaning all fitness floors and the group exercise studio
  • Maintaining a safe environment through correct implementation of safety policies and procedures
  • Load cart with supplies such as linens and move it to the required area
  • Enter guest rooms as needed by adhering to proper procedures and ensure they are vacant
  • Replace used amenities in guest rooms
  • Provide clean linens and terry for dirty ones
  • Fold terry, make beds, and ensure bathrooms are clean
  • Take away, room service items, dirty linen, and trash
  • Perform check on all room appliances to ensure they are in good working condition
  • Adjust furniture, desk items, and appliances when necessary
  • Dust furnishings and walls and remove marks from them
  • Carry out floor care duties in club, hallway and guest rooms, and vacuum carpets
  • Adhere to all safety, security, and company procedures and policies
  • Provide immediate report of any safety hazards, injuries, maintenance problem, or accidents to the supervisor
  • Successfully complete training and certification programs in safety
  • Ensure flammable materials are properly stored
  • Keep uniform clean and make sure to appear professional always
  • Keep proprietary information confidential
  • Ensure company standards are followed in welcoming and acknowledging all members/guests
  • Expect service needs of members/guests and provide them even before called upon to do so
  • Provide assistance to members/guests with disabilities
  • Genuinely appreciate and thank members/guests for their visit
  • Apply professional language in communicating with members/guests and co-workers
  • Provide support to team to achieve common goals
  • Maintain quality standards and expectations
  • Without assistance, carry, place, move, or lift objects weighing up to 25 pounds; with assistance for items beyond 25 pounds.


  • High school diploma or GED
  • Lift and carry up to 45 lbs
  • Ability to Sit, Squat, Stand, Walk, Kneeling, Bending/Neck Twist, Twisting Neck/Waist, Balancing, Pulling, Pushing and Stacking
  • Basic cleaning knowledge
  • Flexible, positive attitude and physically capable of doing the job

Facility/Job Highlights

Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
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