Front Desk Staff - The Atlantic Club - Red Bank
Red Bank, NJ

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Maple Avenue
Red Bank, NJ 07701
United States

Category
Industry
Exercise / Fitness
Manages Others
No
Experience Required
Yes
Employment Type
Employee
Work Schedule
Part Time
Travel
No Travel
Job Description
The Atlantic Club in Red Bank is looking for friendly, professional, dependable staff to join our Front Desk Team on a part time basis!
Candidate must be available to work flexible hours, early mornings, nights and/or weekends required.
 
Job Requirements
Job responsibilities include:
• Greets and checks in all members and guests
• Liaison between members and Membership Office: Including prospects and current members
• Answers and directs all incoming phone calls
• Fields all member complaints and concerns
• Performs Opening and Closing Procedures for the club if assigned those shifts
• Responsible for keeping both desks clean, neat, and orderly
• Attends staff/departmental meetings & trainings
• Maintains professionalism when not assisting members; avoids eating, sitting, reading, Internet surfing, or any other activities that are not work-related
• Creates the “First Impression”
• Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Must be highly motivated and energetic
• Excellent verbal communication and interpersonal skills
• Excellent customer service skills, professionalism, discretion and aptitude
• Excellent dependability & reliability
• Minimum of 3 years experience in customer service
• Organizational skills
• Strong attention to detail
• Ability to multi-task
• Must quickly learn about Club operations
• Must be a team player, willing to cover or trade shifts when necessary
• Must be able to work days, evenings, and weekends as necessary
• Must utilize proper customer service techniques in handling members, guests, staff, management efficiently and with respect (assess needs, maintain eye contact, accommodating tone of voice)

REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE

• Must have experience in customer service
• Experience in health club or the hospitability industry is preferred
• CPR, First Aid, and AED certifications (must be obtained within 60 days of hire)
• Must successfully complete company training program

Qualified applicants please submit your resume to KathyG@theatlanticclub.com
Employer


Maple Ave
Red Bank NJ 07701
United States

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