Front Desk Manager on Duty - Palo Alto
Palo Alto, CA

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Equinox
Palo Alto, CA
United States

Job Description
Front Desk Manager on Duty - Palo Alto

Overview

OUR STORY

We are a company with integrated luxury and lifestyle offerings centered on Movement, Nutrition and Regeneration. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Furthermore, and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Within our portfolio of brands, we have more than 200 locations within every major city across the United States in addition to London, Toronto, & Vancouver.

OUR CODE

We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

Equinox is looking for Front Desk Manager on Duty to join the Equinox team at its state-of-the-art location in Palo Alto.

This is a perfect position for a candidate looking to make a significant impact in a growing and dynamic organization. Responsibilities include:
  • Provide the highest level of customer service to members, prospective members, and guests
  • Ability to coach and lead a team
  • Assist Front Desk Manager in hiring, training and supervising staff
  • Professionally greet members and guests
  • Scan membership ID's
  • Answer phones
  • Update members' accounts
  • Maintain an orderly lobby area
  • Availability to work flexible hours including opening shifts and weekends

Qualifications

To perform this job successfully, an individual should meet the following minimum requirements and qualifications:
  • Previous experience in customer service
  • Reliable, professional, computer literate, energetic, and friendly
  • Interested in health, fitness, and/or sports

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
  • We offer competitive salary, benefits and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • 30- 50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café' services and Shop items


NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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