Front Desk Associate
Cambridge, MA

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Wellbridge
Cambridge, MA
United States

Category
Job Description
Wellbridge Athletic Club - Cambridge (Harvard Square)
Cambridge, MA

Hours:
Part Time (Monday through Thursday 2 - 10:15pm)

General Summary: Performs hospitality desk duties to ensure efficient operation and delivery of exceptional member service. The hospitality desk staff are the first to be seen as the member/guest enters the club, and are key in impressing the company standards for professionalism and service quality on all members/guests. The hospitality desk also operates as the scheduling and information hub to the member/guest for all club services and activities.

Qualifications: High School diploma or equivalent. A minimum of six months of customer service experience in the fitness, spa, hotel or hospitality industry preferred. Basic computer skills. Ability to delivery high quality customer service. Must be enthusiastic, pleasant, have a positive attitude, and possess the ability to handle multiple tasks simultaneously. Excellent verbal communication skills required. This club does not have a parking lot and all area parking is fee-based garages or city metered parking. Applicants who live within walking distance or convenient T access are preferred.

Benefits include FREE club membership.
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