Floating Manager
Chicago, IL

Share This With Your Friends!

WTS International
Chicago, IL
United States

Job Description

WTS International, the world's leading spa, fitness and leisure management firm, is seeking a Floating Manager for the Chicago and Suburban Chicago area. The Floating Manager manages and oversees the daily operations and programming of multiple facilities.


  • The Floating Manager supervises staff and acts as the Manager on Duty
  • Ensures accurate facility maintenance procedures and checklists through routine preventative maintenance and repair.
  • Provides excellent customer service and monitors guest feedback through the use of comment cards and other customer care techniques. Supervises and follows up on guest requests and comments.
  • Ensures facilities are only accessed by actual members and/or guests, and that it is safe and secure at all times..
  • Maintains cooperation and teamwork throughout the facility, placing a high emphasis on client service and satisfaction.
  • Identifies, evaluates, and resolves problems in a timely manner, utilizing innovative ideas and sound judgment.
  • Ensure compliance with all state licensing and health requirements.
  • Maintain a clean and organized environment.
  • Maintain onsite member contact log and request.
  • Conduct faciltiy walk-throughs.
  • Other duties as assigned
  • Create and update schedules, pay rates, staff profiles, permisssion.
  • Additional tasks as assigned by Director.


  • Bachelor's degree in health, fitness or business management field preffered but not required.
  • Flexibility in scheduling based on multiple sites needs, could work opening, mid, or closing shifts
  • Ability to be mobile, site assignements may be in the Chicago loop or Chicago suburbs
  • Experience in Mindbody Online
  • Light Work: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move light objects.
  • This position required the ability to sit, stand, walk, climb, bend, balance, stoop, kneel, crouch, reach, push, pull, and lift.
  • This position will require the following physical requirements: fingering, grasping, seeing, visual acuity (near and far) and hearing.
  • The employee will be required to operate the following tools: golf clubs, computer, calculator or inventory control devices.
  • Hazards include extreme temperatures and wet and humid conditions. This position will involve working with chemicals, detergents and cleaners and mechanical equipment.
  • Must be able to operate motorized equipment
  • Must be able to lift 45-pound weight plates
  • Employee may occasionally lift and/or move up to 75 pounds
  • Excellent customer service skills
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Energetic, enthusiastic and motivational
  • Effective leadership skills and strong work ethic
  • Proficient in appropriate computer skills and office equipment
  • Awareness of proper body mechanics to prevent injury
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms

Facility/Job Highlights

WTS International, LLC is an equal employment opportunity employer that is committed to having a diverse work force.
View Count 35