Fitness Manager
Plano, TX
Arch Amenities Group
Plano, TX 75023
United States
Job Description
Fitness Manager
Arch Amenities Group, one of the world's leading spa and fitness and management firms, is seeking a Fitness Manager for a fitness facility. The Fitness Manager manages and oversees the daily operations and programming of the facility.
- This role is Monday through Friday, full time hours and benefits eligible.
- Compensation for this role is $1 8 - 2 2 / hr plus commission.
- Will require evening shifts, facility is staffed 6am - 9pm Monday through Friday
- This is a private corporate fitness center that operates as an amenity to the business campus
Responsibilities:
- The Fitness Manger will act as Manager on Duty while the Fitness Director is not present
- Will assist Fitness Director in oversight of Fitness Staff and Group Exercise department, including scheduling, instructing, etc.
- Instructs classes, personal training sessions, assessments, tours, etc.
- Assists Fitness Center Director to d evelop a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the Arch Amenities Group operations template.
- Assists Fitness Center Director to develop , through use of a template, a monthly and yearly management report outlining key facility statistics and a summary of daily operations. Also reports any current or future concerns and, with Fitness Center Director 's approval, forwards recommended changes to the client.
- In event Fitness Center Director cannot, Submits all paperwork and financial reporting, including payroll, in accordance with Arch Amenities Group policy.
- Ensures accurate facility maintenance procedures and checklists through routine preventative maintenance and repair.
- Maintains a monthly inventory of supplies, equipment, and or products.
- Conducts on-going training/educational programs for department. Holds team meetings on a regular schedule.
- Ensures appropriate facility supervisory coverage through use of a Manager on Duty (MOD) system. Ensures fiscal responsibility through efficient scheduling of facility and, when necessary, makes changes to stay within budgetary guidelines.
- Assesses all employees' progress continually; coaches employees with positive reinforcement, and disciplines, when necessary, fairly and consistently; participates in annual performance evaluations, and, when necessary, assists in the termination process.
- Provides excellent customer service and monitors guest feedback through the use of comment cards and other customer care techniques. Supervises and follows up on guest requests and comments.
- Ensures facility is only accessed by actual members and/or guests, and that it is safe and secure at all times .
- Attends all management functions and meetings associated with client.
- Recommends and develops marketing strategies to include planning/coordinating promotions, facility activities and effective advertising.
- Maintains cooperation and teamwork throughout the facility, placing a high emphasis on client service and satisfaction.
- Identifies , evaluates, and resolves problems in a timely manner , utilizing innovative ideas and sound judgment.
- Attends to Daily Fitness Center duties, including light cleaning (wiping, putting things away, etc.) and all amenity management (towels, toiletries, etc )
Qualifications:
- Bachelor's degree in health, fitness or business management field preferred but not required
- Personal Training and / or Group Ex certifications
- Excellent customer service skills
- Efficient, well organized, and able to handle a variety of duties simultaneously
- Professional manner, discretion, and appearance
- Excellent verbal and written skills
- Energetic, enthusiastic and motivational
- Effective leadership skills and strong work ethic
- Proficient in appropriate computer skills and office equipment
Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.