Fitness Front Desk
Chicago, IL

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WTS International
Chicago, IL
United States

Job Description

Arch Amenities Group, the world's leading spa, fitness and leisure management firm, is seeking a Floating Manager for the Chicago and Suburban Chicago area! Exciting management role for someone people passionate about fitness with great customer service skills.

45,000 Annually with full benefits

Amazing opportunities for advancement and great first Fitness Management role. The Floating Manager role acts as a Manager on Duty and oversees the daily operations and programming of multiple facilities. This is an exceptional oportunity for someone with great prior fitness supervisory skills, customer service and fitness/wellness experience and an opportunity to assist as a floating General Manager for various facilities in the Chicago area while shadowing our operations team for internal advancement and growth. Apply today for immediate consideration and full details. Starting base compensation of $45K.

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  • The Floating Manager supervises staff and acts as the Manager on Duty
  • Ensures accurate facility maintenance procedures and checklists through routine preventative maintenance and repair.
  • Provides excellent customer service and monitors guest feedback through the use of comment cards and other customer care techniques. Supervises and follows up on guest requests and comments.
  • Ensures facilities are only accessed by actual members and/or guests, and that it is safe and secure at all times..
  • Maintains cooperation and teamwork throughout the facility, placing a high emphasis on client service and satisfaction.
  • Identifies, evaluates, and resolves problems in a timely manner, utilizing innovative ideas and sound judgment.
  • Ensure compliance with all state licensing and health requirements.
  • Maintain a clean and organized environment.
  • Maintain onsite member contact log and request.
  • Conduct facility walk-through.
  • Other duties as assigned
  • Create and update schedules, pay rates, staff profiles, permission.
  • Additional tasks as assigned by Director.


  • Bachelor's degree in health, fitness or business management field preferred but not required.
  • Flexibility in scheduling based on multiple sites needs, could work opening, mid, or closing shifts
  • Ability to be mobile, site assignments may be in the Chicago loop or Chicago suburbs
  • Experience in Mindbody Online preferred
  • Light Work: Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move light objects.
  • This position required the ability to sit, stand, walk, climb, bend, balance, stoop, kneel, crouch, reach, push, pull, and lift.
  • This position will require the following physical requirements: fingering, grasping, seeing, visual acuity (near and far) and hearing.
  • The employee will be required to operate the following tools: golf clubs, computer, calculator or inventory control devices.
  • Hazards include extreme temperatures and wet and humid conditions. This position will involve working with chemicals, detergents and cleaners and mechanical equipment.
  • Must be able to operate motorized equipment
  • Must be able to lift 45-pound weight plates
  • Employee may occasionally lift and/or move up to 75 pounds
  • Excellent customer service skills
  • Efficient, well organized, and able to handle a variety of duties simultaneously
  • Professional manner, discretion, and appearance
  • Excellent verbal and written skills
  • Energetic, enthusiastic and motivational
  • Effective leadership skills and strong work ethic
  • Proficient in appropriate computer skills and office equipment
  • Awareness of proper body mechanics to prevent injury
  • This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk
  • The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms

Facility/Job Highlights

Arch Amenities Group is an equal opportunity employer dedicated to maintaining a diverse and inclusive workforce.
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