Fitness Director - VillaSport San Jose
San Jose, CA

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San Jose, CA 95132
United States

Industry
Exercise / Fitness
Application Closing Date
11/1/2018
Manages Others
Yes
Experience Required
Yes
Degree Required
No
Employment Type
Employee
Work Schedule
Full Time
Job Description
POSITION SUMMARY:
The Fitness Director leads a team of fitness professionals in providing 5-star service to all VillaSport members in the fitness center and in delivering high quality fitness training services, small group training programs, and educational seminars that help members achieve their health and personal goals. The Fitness Director ensures that all members feel knowledgeable and comfortable in the fitness center and that all Fitness Advisors are genuinely friendly, outgoing, approachable, helpful and credible. The Fitness Director ensures that new members are properly integrated so they can exercise effectively and safely, are informed about all the program offerings and complimentary services available and are advised as to the fitness programs and services that would best meet their needs and goals. The Fitness Director is responsible for achieving or exceeding departmental budget expectations and for ensuring that all fitness equipment is properly maintained, operational and safe.
Job Requirements
QUALIFICATIONS:

 -Club and/or hospitality industry experience (high-end, resort-style, family-oriented facilities) preferred
 -Relationship-based selling/servicing skills and training/presentation skills
 -Word, Excel and PowerPoint basic proficiency
 -Budgeting and analysis skills
 -Knowledge and expertise in individual and group training protocols and standards; current fitness trends; and anatomy/physiology (a plus but not required)
 -Experience in customer engagement and retention
 -Experience in directing a revenue-generating department or business
 -Experience in managing and achieving a budget
 -Experience in leading a team of 25 people (2 years minimum preferred)
 -Experience in developing and delivering educational workshops and seminars
 -Excellent written and verbal communication skills; great listening skills
 -Comfortable with striking up conversations with members, with approaching members at the club, with providing advice and assistance, with calling members on the phone, and with handling and resolving member complaints
 -Excellent customer service and people skills
 -Friendly, outgoing, energetic, enthusiastic, positive, and motivational
 -Honest, ethical, principled, and trustworthy
 -Creative and resourceful
 -Strong leadership skills
 -Genuine, sincere interest in helping and developing others
 -Skilled at rapport and relationship-building
 -Calm under fire; maintains composure
 -Strong work ethic and self-motivation
 -Healthy lifestyle habits
 -First Aid/CPR certification required prior to hire date
 -College Degree preferred
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