First Impressions Manager
Albuquerque, NM

Share This With Your Friends!

Albuquerque, NM
United States

Job Description
New Mexico Sports & Wellness
A Wellbridge Company

New Mexico Sports & Wellness - Highpoint
Atlanta, GA

We are looking for a First Impressions Manager!

Who we are:
New Mexico Sports & Wellness is Albuquerque's leading upscale athletic, aquatics, tennis, and family fitness club, with 5 convenient locations. Our clubs support the lifestyles of busy professionals, families, health enthusiasts and those who simply strive to be more active by providing a wide spectrum of unique fitness and wellness services.

What our First Impression Managers are all about:
Our Managers have high standards in leadership, ethics, service and image. They assist in the management of day-to-day club operations while ensuring the delivery of superior customer service and the achievement of high employee and member satisfaction.

Our Manger’s demonstrate a positive attitude and are highly developed in team-building efforts. They take pride in leading by example, training, motivating and developing direct reports to be a productive and team-oriented. They are strategic in the implementation and execution of company standards and initiatives.

Some primary responsibilities include:
  • Supervise Front Desk and Housekeeping staff of 20-25 part/time associates
  • Responsible for hiring/training/scheduling/payroll of department associates
  • Ensure cultural standards of service, experience and cleanliness are met or exceeded
  • Manage Housekeeping and Hospitality budgets
  • Ensure the POS drawer is closed out and balanced
  • Complete daily/weekly/monthly plan for housekeeping duties and inspect regularly
  • Manage Housekeeping and Hospitality related inventory needs and order as budgeted
  • Fill in at Front Desk minimum 10 hrs/week or Housekeeping as needed
  • Manages payroll and purchase orders
  • Report directly to the GM
What you’re all about:
  • An enthusiastic and professional demeanor with the ability to provide effective leadership/management of multiple departments.
  • A high school diploma or equivalent (i.e. GED); a Bachelor’s degree in business or fitness related field from a four year college or University is preferred.
  • A minimum of one year of supervisory or management experience in the fitness, spa, hotel or hospitality industry; experience in a health club environment in operations, fitness or sales is preferred.
  • Current CPR and First Aid Certification or a willingness to complete this upon hire.
  • A high degree of self-organization, discipline and the ability to manage multiple tasks simultaneously.
  • Excellent written and verbal communication skills with the ability to work effectively with all layers of management.
  • Computer literacy and working knowledge of Microsoft Word and Excel.
Why we’re a great company to join!
  • You’ll enjoy a complementary membership!
  • We have state-of-the-art exercise equipment and resources.
  • We care about our employees and provide a competitive benefits package that includes:
    • Health, Dental and Vision Insurance
    • 401k with company matching
    • Short Term & Long Term Disability
    • Life, AD&D and Voluntary Insurance
    • Paid time off and holidays
  • And much, much more!

Wellbridge owns and operates 7 unique brands of full-service, premiere athletic and tennis clubs in the country. Established more than 30 years ago with one location in CO, we have grown to 19 locations spanning 7 states. We proudly employ more than 3,000 team members and serve a growing membership community of more than 37,000 members.

We offer dynamic opportunities for our employees the opportunity to develop their careers in a collaborative, fast paced, empowering environment. Our culture empowers managers to be coaches, celebrates results through teamwork and encourages innovative behaviors that contribute to a strong member community. Through our passion to impact others and improve everyday life, we are able to enjoy financial results.
View Count 22