Genesis Health Clubs
Goddard, KS 67052
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Genesis Health Clubs is seeking hospitality driven managers who provide superior customer service with the drive to be the best! This role will ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention.
Duties and Responsibilities:
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention
Report and communicate daily with regional team leaders on sales activity
Conduct daily sales meetings to discuss performance and objectives with club team
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining staff
Assures that effective orientation and training are given to each new team member
Responsible for addressing complaints and resolving problems
Promptly responding to members concerns
Ensure club meets all standards for cleanliness, maintenance, and safety
Direct and help manage other departments within the club
Attend all staff and club meetings and events
Establish and maintain professional relationships with staff
Maintain and update sales policies and procedures
Always know and be aware of club revenues and goals
Works closely with retention departments to ensure high participation in the facilities
Ensures that all required documentation is completed in a timely manner.
Ability to respond quickly and appropriately to emergency situations.
Perform other duties and assignments as necessary or required
Help support and grow all departments in the facility
Present a professional demeanor at all times when representing the Genesis Health Clubs
Provide input in developing strategies to support goals and objectives
Recommend staff development/education activities
Develop and build a team atmosphere among staff and departments
Ability to respond to common inquiries or complaints
Available to work weekends and evenings and holidays
Must hold current CPR certification or obtain within 60 days of start date
Ability to work well with others
Experience in cash handling and credit cards
Customer service abilities
Ability to stand for long periods of time
Ability to lift up to 35 pounds
Ability to communicate with guests and other associates, including reading, writing and speaking
Paid Time Off
401(K) Employer matching
Genesis Health Clubs
Genesis Health Clubs now has 60 locations! Genesis offers the most well rounded fitness experience in the Midwest. Each location provides cardio and weight training equipment, group fitness classes, personal trainers, yoga, Pilates and much more. Membership opportunities include single, couple, family and corporate. You'll find that our facilities, services and professional staff offer you everything you need to achieve your health and fitness goals.
Each club also provides specialized amenities and services including child care, tanning, basketball courts, steam rooms, tennis courts, Yoga/Pilates studios and more.
For those who would like the guidance and motivation of a fitness expert, Genesis can provide nationally certified personal trainer who can help guide and teach members how to get in shape safely and effectively. Our personal trainers genuinely care and work to help members succeed. Because our members are one of a kind, their exercise plan should be too.
Genesis offers a wide-range of classes including step aerobics, Zumba, cycling, to muscular strength and Group Power to kick boxing and mind-body offerings like Pilates and yoga.
Genesis Health Clubs also operates many other brands in the fitness and family entertainment spaces including Trampoline Parks, Water Parks, Ice Skating Facilities, Meal Prep Services, Baseball Tournament Facilities, and much more.
Genesis Health Clubs
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