Cashier/Front Desk Attendant
Sandburg Pools, IL

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Fitness Formula Clubs
Sandburg Pools, IL
United States

Category
Job Description
The Cashier/Front Desk Attendant is responsible for welcoming all members, guest and prospects into the club.

*This seasonal position is from May to September. Days and hours may vary.

Essential Duties and Responsibilities:
  • Check in and greet members by name and always with a smile.
  • Track all membership inquiries made in person and over the phone utilizing tracking form provided by Pool Manager.
  • Assist Pool Manager in checking and maintaining pool chemical levels and temperature and recording all test results in chemical log.
  • Know and follow procedures as described in the appropriate procedures manual.
  • Enforce all pool rules including usage restrictions for limited use passes.
  • Answer all questions for members and guests in accordance with pool procedures.
  • Be aware of information sheets on various activities.
  • Responsible for control of cash handled at the register.
  • Answer phone promptly and direct calls accordingly in a professional manner.
  • Keep front desk area clean, neat and organized.
  • Maintain an accurate cash drawer and balance cash register at the close of each shift
  • Attend all required department and club staff meetings
  • Provide additional support the Customer Service Manager as needed


Requirements:
  • Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry)
  • Excellent interpersonal and communication skills
  • Energetic and enthusiastic personality
  • Passionate about the health and fitness industry
  • Ability to multi-task, demonstrate initiative and strong work ethic
  • American Red Cross CPR Certification (or equivalent)
  • American Red Cross First Aid Certification (or equivalent)


Our Purpose as a company is to enhance the lives of our members and guests by improving their overall health and well-being

Department: Operations
This is a non-management position
This is a seasonal position
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