Banquet Captain / Meeting Experience Manager
New York, NY

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WTS International
New York, NY
United States

Job Description

Arch Amenities Group is seeking a Banquet Captain / Meetings Experience Manager for a multiple meetings and events facilities throughout Manhattan, New York City, NY. Ideal prior experience includes hotel Banquet Captain or Banquet Manager for this on-request catering, meetings and events focused role.

• A gracious, friendly, patient and helpful attitude towards guests
• Ability to multi-task and work in a very busy environment
• Flexible schedule with full availability on nights and weekends
• Working knowledge of food and beverage laws and regulations

• Prior experience in hotel banquet environment preferred

$40.00 / Hour Rate

Apply today for immediate consideration and full details.

Great opportunity for someone seeking a flexible schedule as this is an on-request role!


• Greet and welcome club members and meeting attendees
• On-site meeting and event manager
• Manage concierge as a resource to assist with duties
• Opening venue upon arrival- unlock doors, turn on lights and music
• Review banquet event order (BEO) and utilize as your manual throughout meeting/event
• Inspect meeting and event rooms to BEO specifications
• Act as point of contact for group contact and assist with all their needs
• Oversee catering logistics- receiving and reviewing orders
• Prepare and serve coffee drinks in lounge accordance with standard recipes
• Set up buffet- chafing dishes, serve ware and signage
• Respond promptly to requests from customers in a polite and professional fashion
• Replenish F&B at all meal breaks
• Assist client with all audiovisual tech needs- connect laptop to flat panel monitors, manage microphones and audio levels and video conferencing set up
• Maintain cleanliness and organization of the kitchen panty
• Refresh meeting rooms at break interval throughout meeting
• Clean dishes, flatware & glassware in dishwasher, emptied and placed back in cabinets
• Restock inventory supplies
• Comply with all health, safety and hygiene standards and policies
• Replenish restroom supplies
• Clean and reset meeting rooms for following day events/meetings according to client specifications
• Ability to move tables, chairs and furniture
• Complete EOD report outlining the meeting/ event and send to Director of Operations


• High School Diploma preferred

• Prior experience in hotel banquets as a captain or manager preferred
• Minimum age requirement of 21 years
• Working knowledge of kitchen equipment
• Able to work flexible schedules
• Able to work in a standing position for long periods
• Be able to reach and bend and frequently lift up to 30 pounds.
• Additional duties as required by management

Key Competencies:
• Customer service orientation
• Communication skills
• Interpersonal skills
• Team member
• High energy level
• Handle a fast-paced work environment
• Reliability
• Honesty and integrity

Facility/Job Highlights

Arch Amenities Group is an equal opportunity employer dedicated to maintaining a diverse and inclusive workforce.
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