Aquatics Specialist
Wesley Chapel, FL

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WTS International
Wesley Chapel, FL
United States

Job Description

WTS International, one of the world's leading spa and fitness consulting and management firms, is seeking an Aquatics Specialist for Wesley Chapel, FL. The Aquatics Specialist requires a minimum of one-year experience in an aquatics related management position as well as certification as lifeguard or certified pool operator. CPO preferred.


• Ensures the "WTS Experience" for members and guests by maintaining the standards set in WTS' Basics to Excellence (BTE), WTS' Mission Statement/Values; Standards and Expectations, and WTS' Brand Standards.
• Adheres to policies of the facility and WTS International.
• Assists in the development of a comprehensive standard facility operations manual, including written policies and procedures for all facility services, administration, and maintenance using the WTS operations template.
• Prepares any incident or accident reports and forwards them to the General Manager and WTS Corporate Operations Director.
• Submits all paperwork and financial reporting, when applicable, in accordance with WTS policy.
• Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
• Maintains a monthly inventory of supplies, equipment, and or products. Orders all lagoon supplies.
• Maintains lagoon filtration system, including but not limited to: troubleshooting pumps, filters, circulating system, chemical feeders, sanitation equipment, and providing minor repair and/or replacement as needed.
• Maintain lagoon systems, chemical balance, flow, pressures and sanitation in accordance with manufactures recommendations and/or any local, state, or federal standards and requirements.
• Maintain lagoon cleanliness through daily, weekly, monthly, cleaning schedules including brushing, skimming, vacuuming, automated cleaners, as other needs as required to provide a safe and clean environment for guests.
• Assesses all department employees' progress continually; coaches employees with positive reinforcement, and disciplines, when necessary, fairly and consistently; participates in annual performance evaluations, and, when necessary, assists in the termination process.
• Provides excellent customer service and monitors guest feedback through the use of comment cards and other customer care techniques. Supervises and follows up on department's guest requests and comments.
• Ensures facility is only accessed by actual members and/or guests, and that it is safe and secure at all times.
• Develops annual budget for lagoon operations and ensures fiscal responsibility through efficient scheduling of department and, when necessary, makes changes to stay within budgetary guidelines.
• Maintains licenses and verifies that all employees have current certifications as required.
• Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events.


• Minimum of one-year experience in an aquatics related management position.
• Certified as a lifeguard, pool operator, CPR, and First Aid. (WSI and/or LGI certification preferred).
• Ability to lift 25 lbs.
• Excellent communication skills.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Professional manner, discretion, and appearance.
• Excellent verbal and written skills.
• Energetic, enthusiastic and motivational.
• Effective leadership skills and a strong work ethic.

Facility/Job Highlights

WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force.
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