Activities Attendant
Land O Lakes, FL

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WTS International
Land O Lakes, FL
United States

Category
Job Description
Overview

The Activities Attendant will be responsible for assisting in the daily operations of the facility including: assisting residents with program registration, giving tours of the facility, assisting with program promotion and execution, and ensuring the highest levels of guest satisfaction are attained.

Responsibilities

  • Ensures the "WTS Experience" for members and guests by maintaining the standards set in WTS' Basics to Excellence (BTE), WTS' Mission Statement/Values; Standards and Expectations, and WTS' Brand Standards.
  • Adheres to policies of the facility and WTS International.
  • Presents professional appearance and attitude at all times and maintains a high standard of customer service.
  • Provides excellent customer service and helps monitor guest feedback encouraging resident use of comment cards.
  • Assists with the development and planning of a diverse calendar of enjoyable programs and activities such as: fitness and wellness programs, aquatic programs, sports, life enrichment classes, special events, and social events.
  • Assists in the design, with use of templates, forms, flyers, and promotional materials to be utilized in daily facility operations.
  • Assists in preparing bulletins and flyers for display on bulletin board, intranet, cable, and for a possible activities newsletter and maintains bulletin board.
  • Reports any incident or accident to the Facility Manager on duty.
  • Maintains constant surveillance of patrons in the facility; acts immediately and appropriately to secure safety of patrons in the event of emergency.
  • Provides emergency care and treatment as required until the arrival of Emergency Medical Services.


Qualifications

  • Must be at least 18 years of age.
  • High School Diploma or GED
  • Effective leadership skills and a strong work ethic.
  • Excellent customer service skills.
  • Efficient, well organized, and able to handle a variety of duties simultaneously.
  • Creative in marketing, promotion, and programming.
  • Energetic, enthusiastic and motivational.
  • Professional manner, discretion, and appearance.
  • Excellent verbal and written skills.
  • Able to show initiative and make decisions.
  • Ability to follow routine verbal and written instructions.
  • Normal work hours: Varied to include nights, weekends, and holidays.
  • Ability to lift 25 pounds.


Facility/Job Highlights

WTS International, Inc. is an equal employment opportunity employer that is committed to having a diverse work force.
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