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Front Desk Supervisor
Gold's Gym
Benefits: 401(k) Bonus based on performance Employee discounts Health insurance Paid time off Position SummaryThe Front Desk Supervisor leads all front desk operations, ensures a high-level member experience, and drives revenue through retail, supplements, and personal training lead generation. This role combines leadership, operational execution, team accountability, and performance management.Primary ResponsibilitiesLeadership and Culture• Set the tone for a professional, energetic, and welcoming front desk environment.• Lead by example in all member, guest, and staff interactions.• Create a culture of accountability, urgency, and performance.• Build strong member relationships and deliver a consistent club experience.Front Desk Operations• Ensure smooth and efficient check-in processes at all times.• Maintain a clean, organized, and professional front desk area.• Resolve member concerns promptly and escalate issues when needed.• Ensure policies and procedures are followed consistently by all front desk staff.Staffing and Scheduling• Build and manage weekly schedules for front desk and Kids Club coverage.• Ensure shifts are properly staffed and coverage gaps are addressed quickly.• Assist with hiring, onboarding, and training new front desk team members.• Monitor attendance, punctuality, and overall team accountability.Sales and Revenue Performance• Drive Dollar Per Check-In (DPC) performance on a daily basis.• Coach the team on supplement sales, retail sales, and booking opportunities.• Execute promotions and maintain visible tracking of sales performance.• Support revenue growth through consistent front desk sales behaviors.Personal Training Lead Generation• Drive consistent booking of fitness assessments for all new and existing members.• Train and hold front desk staff accountable to achieving a high booking percentage.• Partner with the Fitness Manager to improve booking.• Ensure all appointments are properly scheduled, tracked, and communicated for seamless handoff.Inventory and Retail Management• Manage supplement and retail inventory levels and maintain accurate counts.• Place orders for supplements, retail items, and operational supplies as needed.• Ensure product displays are organized, stocked, and merchandised appropriately.• Minimize shrinkage and maintain inventory accountability.Kids Club Oversight• Oversee Kids Club staffing, scheduling, safety, and daily operations.• Ensure cleanliness, compliance, and proper supervision standards are maintained.• Address parent concerns professionally and support a positive family experience.Facility Standards and Daily Execution• Enforce daily cleaning and operational checklists for front desk areas.• Ensure laundry, towel stock, and front-end presentation standards are maintained.• Support communication of maintenance issues and follow-up on operational needs.Communication and Reporting• Communicate daily goals, expectations, and updates to the front desk team.• Track key metrics such as DPC, supplement sales, PT bookings, and staffing coverage.• Collaborate with the General Manager and Fitness Manager on performance and priorities.ScheduleMonday - Thursday: 10:00 AM - 6:00 PM or 11:00 AM - 7:00 PMFriday: 10:00 AM - 4:00 PM or Saturday: 8:00 AM - 2:00 PMFriday and Saturday shifts alternate weekly with the Fitness ManagerCompensation & Benefits • Free Education and Credits towards CECs • Discounts on Certifications • Commission & Bonus Structure • Free Gold's Gym Membership to our locations • 20% Employee Discount on clothing and products • Medical Benefits • 401k • 7 Paid Holidays + Vacation Pay • Growth Opportunities Across Our Expanding Gold's Gym Network **Relocation assistance not provided** Gold's Gym is redefining strength - in our members, our team, and our leaders. If you have the drive, discipline, and leadership to develop high-performing teams and deliver measurable results, we want you to lead our fitness department. Compensation: 29,000 - 35,000 per year From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences. We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!
Fitness Sales Manager
Gold's Gym
Benefits: 401(k) Bonus based on performance Competitive salary Employee discounts Health insurance Paid time off Training & development Position: Fitness Sales ManagerLead. Motivate. Grow Our Training Team. Overview We're building a team of leaders who live and breathe fitness - professionals who take ownership of performance, sales, and team development. The Fitness Sales Manager is not just a title - it's a mission. You'll lead a team of elite personal trainers, drive the growth of our training department, and embody the Gold's Gym standard of excellence. If you're ready to lead from the front, develop top-performing trainers, and build a thriving fitness business - keep reading. Why Gold's You'll have access to: • A powerful, recognized global brand • A large, diverse membership base• Proven mentorship and career growth opportunities• A professional culture that rewards results and leadership Gold's Gym isn't a hobby gym - and this definitely isn't a hobby role. This Role Is About Leadership + Results This is a performance-based leadership position inside one of the most respected names in fitness. Success here is built on measurable outcomes - sales growth, staff development, and client satisfaction. Your success will depend on: • Your ability to lead, coach, and develop personal trainers• Your skill in driving personal training sales with integrity and enthusiasm• Your consistency in creating systems that sustain growth• Your willingness to be on the floor, coaching and connecting with members daily If you thrive on accountability, growth, and measurable results - this is where you belong. Core Responsibilities • Lead, mentor, and manage the Personal Training team• Drive all aspects of personal training sales, revenue, and member conversion• Conduct fitness assessments, onboarding sessions, and sales presentations• Hire, onboard, and develop high-performing trainers• Manage schedules, session bookings, and department operations• Track team performance metrics - sales, session volume, retention, and engagement• Foster an elite culture of professionalism, accountability, and continuous education• Collaborate with leadership to plan and execute major club events and initiatives• Maintain a strong presence on the gym floor to build member relationships and visibility What Sets Our Best Managers Apart Our top-performing Fitness Sales Managers: • Build, coach, and develop teams that perform • Lead by example - both on the floor and in business meetings• Are confident, professional, and sales-driven• Thrive in target-driven environments• Communicate clearly and follow up consistently• Continue their own professional and fitness education relentlessly• Care deeply about member results, team culture, and business growth This Role Is Not for You If • You avoid accountability and feedback• You're uncomfortable with goal-driven sales• You struggle with time management or consistency• You avoid being on the gym floor• You're seeking a "desk job" rather than a leadership position Requirements • Nationally recognized Personal Training Certification (NASM, ACSM, ACE, ISSA, NSCA, NPTI, etc.) preferred• CPR/AED Certification (current)• Minimum 2 years of personal training experience• Minimum 1 year of supervisory or management experience in fitness or sales• Proven record of meeting or exceeding sales goals• Strong understanding of fitness programming, member engagement, and business operations• Professional appearance, leadership presence, and effective communication skills• Ability to demonstrate exercises and be physically active on the gym floor Compensation & Benefits • Free Education and Credits towards CECs• Discounts on Certifications• Commission & Bonus Structure• Free Gold's Gym Membership to our locations• 20% Employee Discount on clothing and products• Medical Benefits• 401k• 7 Paid Holidays + Vacation Pay• Growth Opportunities Across Our Expanding Gold's Gym Network **Relocation assistance not provided** Gold's Gym is redefining strength - in our members, our team, and our leaders. If you have the drive, discipline, and leadership to develop high-performing teams and deliver measurable results, we want you to lead our fitness department. Compensation: $42,000.00 - $60,000.00 per year From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences. We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!
General Manager
Gold's Gym
Benefits: 401(k) Bonus based on performance Competitive salary Employee discounts Health insurance Paid time off General Manager Management Duties: Properly manage and maintain gym operational budget Responsible for overseeing the sales process and systems Manage, monitor, and evaluate the performance of all gym-related managers. Monitor the hiring, training and scheduling of all gym level staff. Train and mentor subordinates Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager. Responsible for managing disciplinary actions involving all gym level employees. Operational Duties: Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff. Provide effective decision making regarding customer service issues. Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed. Responsible for ensuring that the facility is clean and operationally sound. Job Qualifications: High School diploma with five years professional experience. College degree preferred. Fitness industry experience preferred but not required. Be promotionally-oriented and have the ability to direct sales through company required outreach programs. Strong customer service orientation with proven results. Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance. Excellent verbal and written communication skills. Entrepreneurial spirit with open, participative leadership style and drive for excellence. Strong work ethic, integrity, and professional demeanor. Associate or Bachelor's degree in business or related field with two years of management experience preferred. Current CPR Certification Benefits: • Free Education and Credits towards CECs • Discounts on Certifications • Commission & Bonus Structure • Free Gold's Gym Membership to our locations • 20% Employee Discount on clothing and products • Medical Benefits • 401k • 7 Paid Holidays + Vacation Pay • Growth Opportunities Across Our Expanding Gold's Gym Network **RELOCATION ASSISTANCE IS NOT PROVIDED** From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences. We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!
Personal Trainer
Gold's Gym
Benefits: 401(k) Employee discounts Bonus based on performance Flexible schedule Position: Certified Personal Trainer We are building a team of career fitness professionals who take pride in results, professionalism, and work ethic. If you're looking to "hang out, talk workouts, and see what happens," this is not your place. We're hiring career focused personal trainers who want consistent clients, real earning potential, and a long-term path in fitness. If you want to build a serious client base, change lives, and be held to elite standards - keep reading. Why Gold's- You'll have access to: A large diverse membership base; A respected global brand; A team environment of serious professionals; Real career growth for those who earn it. Gold's Gym isn't a hobby gym, and this isn't a hobby job. What This Role Really Entails This is a performance-based coaching position inside one of the most recognized fitness brands in the world. Your success here will depend on: • Your ability to coach, not count reps• Your ability to build relationships, not just programs• Your willingness to work the floor and earn clients• Your consistency, professionalism, and personal standards• If you care about being mentored• We don't hand out full schedules; We provide the platform- you build the business. This Job Is Results-Based Your performance will be measured by: Client retention, Client results, Session volume, Professional conduct, Member engagement on the floor. If you are uncomfortable being measured by outcomes, this role will not be a fit Responsibilities • Coach 1-on-1 personal training sessions• Program smart, safe, results-driven workouts• Educate clients on movements, recovery, and basic nutrition• Build strong relationships that drive retention and referrals• Deliver high-quality, individualized training sessions• Actively engage members on the gym floor daily• Convert fitness assessments into long-term clients• Track measurable client progress (strength, body comp, performance)• Maintain a clean, organized, professional training space• Uphold Gold's Gym brand standards in appearance and conduct• Communicate clearly, follow up consistently, and show up on time - every time What Sets Our Top Trainers Apart Our most successful trainers: • Approach training as a career, not a fallback• Are comfortable discussing pricing and packages• Follow up with leads relentlessly and professionally• Continue their education without being told• Care deeply about client success - and it shows• Carry themselves like professionals inside and outside the gym This Is NOT the Job for You If • You sit on your phone between sessions• You wait for clients to come to you• You think certification = competence• You avoid sales conversations• You cancel sessions frequently• You're not training yourself consistently• You struggle with punctuality or professionalism• You view this as a temporary side gig Requirements • Nationally recognized Personal Training certification (NASM, ACSM, ACE, NPTI, ISSA, NSCA, etc.)• CPR/AED certification (current)• Minimum 1 year of coaching experience and experience growing and managing your books• Ability to work evenings, and/or weekends• Professional appearance and communication skills• Physically able to demonstrate exercises and be active on the floor Benefits • Free Education and Credits towards CECs• Discounts on Certifications• Multiple commission and bonuses streams to increase income outside of training• Paid Floor Hours to get your books stacked• Free Gold's Gym Membership to our locations• 20% Employee Discount on clothing and products• Medical Benefits• 401k Compensation: $20.00 - $30.00 per hour From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences. We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!
Kid's Care
Gold's Gym
Benefits: Employee discounts Opportunity for advancement Training & development Compensation: · Hourly rate based on experience· Two paychecks per month OR access your earnings daily with DailyPay· Annual performance reviews with potential pay increases Professional Development: · No certification required!· Access to discounted safety, personal training, group exercise (and more!) certification programs· Ongoing 1:1 mentorship and development with club management Additional Benefits: · FREE gym membership· Retail and concessions employee discount· Paid vacation and holidays · Health insurance coverage – even for your pets!· Teladoc (available for part time too!)· Verizon Wireless phone discount Day In The Life… · Shift starts with meeting the manager on duty to review the day’s assignments· Assist members with checking in/questions· Provide and safe and fun environment for kids while the parents/guardians workout!· 30-minute lunch break and/or other breaks are included· Opportunity to participate in free workout Requirements: · No degree or certification needed. We’ve got you covered with our training.· We’re looking for individuals who can genuinely connect/communicate with and motivate others. Gold’s Gym Tennessee – Overview Since 1965, no gym has been responsible for more life-changing transformations and fitness achievements than Gold’s Gym. Every kind of person comes to our gyms, and every kind of person can transform their life. Gold’s Gym Tennessee is a franchise, starting in 2010, that spans from Knoxville to Memphis with 16 locations in total… and counting! As Gold’s Gym employees, we build a team that trusts and depends on each other. We strive for teamwork where employees know their value and have every opportunity for advancement/professional development. Come be a part of this success story! Gold’s Gym Tennessee – Vision and Mission Gold’s Gym will continue to increase its presence throughout Tennessee as the first choice for fitness by inviting all within our communities to join our facilities. We will help guests and members achieve their personal fitness goals by offering affordable prices and engaging with our superior service and sanitation. Gold’s Gym Tennessee – Values · Integrity· Passion· Great Place to Work Gold’s Gym Tennessee takes pride in optimizing the company culture. Every employee will gain valuable support and knowledge from seasoned industry professionals. Rewards for outstanding performance can range from gift cards to Gold’s Gym swag. Work/life balance is more important now than ever before. Take advantage of the paid time off on your birthday or your child’s birthday! Reap the benefits from our robust Employee Assistance Program (EAP) that can aid in financial health, mental health, and more! Join in company events like holiday parties, lunches, and group training. Hiring Steps: · 24-48 hours from now: Phone Call· 48 hours-5 days from now: Interview· 24-48 hours following interview: Offer letter and onboarding We believe in hiring transparency. · All applicants will receive an automated confirmation upon submission. Messages sent regarding interviews and offers are sent by a real human being. Compensation: $10.00 - $12.00 per hour From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences. We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!
Recovery Lounge Concierge
Gold's Gym
Benefits: Employee discounts Flexible schedule Opportunity for advancement Training & development The Recovery Lounge Concierge is responsible for running the day-to-day operations of the Recovery Lounge and creating an exceptional experience for each member. This role guides members on how to properly use all of the recovery modalities such as the Dry Cold Plunge, Infrared Sauna, Cryotherapy, Float Therapy and more, while keeping the space clean, organized, and running efficiently. Responsibilities: Oversee daily operations of the recovery lounge and member check-ins Lead and support Recovery Lounge staff, including coaching and upholding standards and expectations Educate members on proper use and benefits of each modality Maintain a clean, calm, and organized environment Monitor session times, equipment use, and member flow Oversee equipment functionality and safety Answer member questions related to muscle recovery, soreness, and post-workout recovery practices Create a relaxing environment where members comfortable Requirements: Background or strong interest in fitness, strength training, or muscle recovery Comfortable explaining recovery methods to members Strong customer service and leadership skills Some sales experience is preferred, but not required. Some special event experience is preferred Experience in a med spa, fitness center or high end retail environment preferred Organized, dependable, and detail-oriented Must be able to clear a background check Must have reliable transportation Flexible schedule including some nights and weekends This role is ideal for someone who understands training and recovery and can help members get the most out of the lounge after tough workouts. Compensation: $25.00 per hour From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences. We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative. If this feels like you, we can't wait to get your application!
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